- Shipping & Delivery Policy
At Shineora, we partner with trusted and reliable courier services to ensure your jewellery reaches you safely, securely, and on time.
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Dispatch Timelines
Ready-to-Ship Jewellery: Dispatched within 1–3 working days of order confirmation.
Customized / Made-to-Order Pieces: Dispatched within 10–15 working days, depending on design and production schedule.
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Delivery Timelines
Delivery timelines vary based on your pincode and the products selected. Estimated delivery time is displayed at checkout.
Typically, orders are delivered within 3–7 working days after dispatch.
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Shipping Charges
Cash on Delivery (COD): A nominal ₹100 COD charge applies.
(COD not available for customized or bulk orders.)
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International Shipping
Shineora ships select jewellery pieces internationally.
Delivery may take 15–20 working days, depending on destination and customs clearance.
International shipping charges are calculated at checkout.
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Order Tracking
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, and Email.
You can track your parcel anytime until it reaches your doorstep.
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Delays & Exceptions
Minor delays may occur due to weather conditions, local restrictions, or courier issues.
If your delivery address becomes unserviceable, our team will connect with you to arrange an alternative delivery option or process a refund.
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📩 For any shipping-related queries, please reach out to us at care@shineora.in or WhatsApp us at 9532061961 / 9532060305.